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<channel>
	<title>The Blog of Brian Vertrees</title>
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	<link>http://brianvertrees.com</link>
	<description>at the intersection of business and life</description>
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		<title>Freund Canyon Mountain Bike Ride</title>
		<link>http://brianvertrees.com/2010/08/22/freund-canyon-mountain-bike-ride/</link>
		<comments>http://brianvertrees.com/2010/08/22/freund-canyon-mountain-bike-ride/#comments</comments>
		<pubDate>Sun, 22 Aug 2010 22:59:40 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[feund canyon]]></category>
		<category><![CDATA[leavenworth]]></category>
		<category><![CDATA[mountain biking]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=300</guid>
		<description><![CDATA[Time for a quick, fun post about a recent mountain bike ride I did a few weeks ago.  A buddy from work (Jerry) and I headed out to Freund Canyon Trail just outside Leavenworth, WA. After living in Wenatchee for six years now, this is the first time I had ventured to this well known [...]]]></description>
			<content:encoded><![CDATA[<p>Time for a quick, fun post about a recent mountain bike ride I did a few weeks ago.  A buddy from work (Jerry) and I headed out to <a title="Freund Canyon Trail" href="http://www.leavenworth.org/modules/pages/?pageid=227&amp;path=9|86|221|227" target="_blank">Freund Canyon Trail</a> just outside Leavenworth, WA. After living in Wenatchee for six years now, this is the first time I had ventured to this well known spot for bikers (side note: yet another reminder to explore the opportunities in my own backyard more often).  The trail is crazy easy to get to, and offers up some fantastic riding as it is well maintained and in excellent condition.</p>
<p>OK, so the trail is crazy easy to find, however, make sure you go the right direction on the loop.  As we were heading down, a fellow biker riding up politely informed us we were going the wrong direction.  Duly noted &#8211; next time go counter-clockwise on the trail, not clockwise.  Thankfully we were the first ones there at around 8:00am, so we didn&#8217;t run into anyone barreling down as we were riding up. If you are thinking about doing this ride, after parking your car, ride your bike up the main dirt road and it will funnel you right into the single track (and you&#8217;ll be on your way to a successful counterclockwise loop).</p>
<p>For those of you that want to really hammer it, two loops can make for a great workout. That is probably the only thing lacking about Freund Canyon, it leaves you wanting more!</p>
<p>Enjoy the brief video below. This is a view of the trail that few get to see (well, unless you ride it backwards like Jerry and I)&#8230;</p>
<p><iframe src="http://player.vimeo.com/video/14344213?title=0&amp;byline=0&amp;portrait=0" width="400" height="300" frameborder="0"></iframe></p>
<div id="attachment_301" class="wp-caption alignleft" style="width: 190px"><a href="http://brianvertrees.com/wp-content/uploads/2010/08/Fruend-Canyon-Jerry-e1282515477836.jpg"><img class="size-medium wp-image-301 " title="Freund Canyon Jerry" src="http://brianvertrees.com/wp-content/uploads/2010/08/Fruend-Canyon-Jerry-e1282515477836-225x300.jpg" alt="" width="180" height="240" /></a><p class="wp-caption-text">Jerry after hammering it to the top.</p></div>
<div id="attachment_302" class="wp-caption aligncenter" style="width: 190px"><a href="http://brianvertrees.com/wp-content/uploads/2010/08/Fruend-Canyon-Brian-e1282515541990.jpg"><img class="size-medium wp-image-302 " title="Freund Canyon Brian" src="http://brianvertrees.com/wp-content/uploads/2010/08/Fruend-Canyon-Brian-e1282515541990-225x300.jpg" alt="" width="180" height="240" /></a><p class="wp-caption-text">Me after trying to keep up w/ Jerry.</p></div>
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		<title>The Importance of Authentic Branding</title>
		<link>http://brianvertrees.com/2010/07/31/the-importance-of-authentic-branding/</link>
		<comments>http://brianvertrees.com/2010/07/31/the-importance-of-authentic-branding/#comments</comments>
		<pubDate>Sun, 01 Aug 2010 05:39:57 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[branding]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=294</guid>
		<description><![CDATA[I’ve read a few articles recently discussing whether or not brand positioning is dead in the 21st century. The question being posed is how much control a company has to truly position their company where they want to in the consumers mind. The thought is that marketing departments and brand managers no longer have control [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">I’ve read a few articles recently discussing whether or not brand positioning is dead in the 21<sup>st</sup> century. The question being posed is how much control a company has to truly position their company where they want to in the consumers mind. The thought is that marketing departments and brand managers no longer have control over the messaging and experience a consumer has with a brand. At the end of the day, the consumer will form their own perception of what the brand stands for.</p>
<p style="text-align: justify;">I disagree. While consumers will form their own perception, how they form it sits squarely in the experience they have with the brand.</p>
<p style="text-align: justify;">Ultimately, brand positioning and branding in general is more important now than ever. With so much noise to sift through consumers are craving brands that can deliver on their promise.  Authenticity is the name of the game in the 21<sup>st</sup> century, and if your brand doesn’t deliver an authentic experience than you’re going to have a tough go.</p>
<p style="text-align: justify;">Facebook, Twitter, blogs, texting . . . word of mouth can now take many more forms than just talking to a friend over a cup of coffee. Those who encounter an authentic brand will share it with friends and unlike the past, that sharing can spread like wildfire and reinforce the brand’s reputation. Look at how quickly Apple has been forgiven for the antennae issue. Over and over again Apple has delivered on their brand promise, and while the media might be looking for a chink in the armor, an explanation and a solution set everything back in order (if you haven’t watched Steve Jobs press conference on the issue, you can watch a summarized version on YouTube here: <a href="http://www.youtube.com/watch?v=2ZctdV9dZyE">http://www.youtube.com/watch?v=2ZctdV9dZyE</a>).</p>
<p style="text-align: justify;">But it all comes back to that initial experience, that initial perception of what the brand stands for. While we don’t have complete control over what the consumer will take away in their minds, it is our duty as marketers and brand managers to tell the story the right way, the first time. Then, and only then, do we have a chance at accurately reflecting a brands true identity to customers.</p>
<p style="text-align: justify;">For more reading, check out these two posts on the Puget Sound American Marketing Association blog by Don Morgan:</p>
<p style="text-align: justify;"><a title="Is Brand Positioning Dead" href="http://psamablog.blogspot.com/2010/06/is-brand-positioning-dead-in-21t.html" target="_blank">Is Brand Positioning Dead in the 21<sup>st</sup> Century?</a></p>
<p style="text-align: justify;"><a title="Are You Living Your Brand Strategy" href="http://psamablog.blogspot.com/2010/07/are-you-living-your-brand-strategy.html" target="_blank">Are You Living Your Brand Strategy?</a></p>
<p style="text-align: justify;">Additionally, for a quick story on how brand positioning / advertising that isn’t authentic can negatively impact your brand, check out a quick post by Kevin Coupe from The Morning News Beat (an excellent blog on all things retail related). The post is about how his initial positive perception of a new restaurant changed to a negative perception after hearing more about it via word of mouth. The initial branding worked, but because it was not authentic the new restaurant kept Kevin from ever becoming a customer. </p>
<p style="text-align: justify;"> <a href="http://www.morningnewsbeat.com/News/News_Article_Detail_S.las?A=34256&amp;Date=2010-07-26">http://www.morningnewsbeat.com/News/News_Article_Detail_S.las?A=34256&amp;Date=2010-07-26</a></p>
<p style="text-align: justify;"> </p>
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		<title>Am I a Closet Vegetarian?</title>
		<link>http://brianvertrees.com/2010/06/22/am-i-a-closet-vegetarian/</link>
		<comments>http://brianvertrees.com/2010/06/22/am-i-a-closet-vegetarian/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 05:08:01 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[kellogg]]></category>
		<category><![CDATA[morningstar farms]]></category>
		<category><![CDATA[vegetarian]]></category>
		<category><![CDATA[veggie burgers]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=284</guid>
		<description><![CDATA[I&#8217;m starting to ask that question, because over the last month I&#8217;ve found myself craving Morningstar Farms Chipotle BlackBean Burgers. In fact, over the last month I think we&#8217;ve gone through three packages as a family (that&#8217;s NINE POUNDS of veggie burgers . . . yikes).

In the past I&#8217;ve occasionally ventured into the realm of veggie [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m starting to ask that question, because over the last month I&#8217;ve found myself craving <a title="Morning Star Farms Chipotle BlackBean Burgers" href="http://www.morningstarfarms.com/product_detail.aspx?family=363&amp;id=18531" target="_blank">Morningstar Farms Chipotle BlackBean Burgers</a>. In fact, over the last month I think we&#8217;ve gone through three packages as a family (that&#8217;s NINE POUNDS of veggie burgers . . . yikes).</p>
<p><a href="http://brianvertrees.com/wp-content/uploads/2010/06/Morningstar-Farms.jpg"><img class="size-full wp-image-285 alignleft" title="Morningstar Farms" src="http://brianvertrees.com/wp-content/uploads/2010/06/Morningstar-Farms.jpg" alt="" width="300" height="448" /></a></p>
<p>In the past I&#8217;ve occasionally ventured into the realm of veggie burgers, primarily out of curiosity as to why some of my extended family members would ever forego the staple meaty burger that is as American as apple pie. For instance, I distinctly remember trying <a title="Boca Burger" href="http://www.bocaburger.com/" target="_blank">Boca Burgers</a> when they came out, and I distinctly remember thinking I would never compromise a meal again with that kind of vegetarian cardboard. So when Brianne brought home the Morningstar Farm Burgers from Costco a few months ago, I was skeptical to say the least. But, to my surprise, these bad boys had ample flavor and substance. </p>
<p>In doing a little digging, this is a <a title="Kellogg's" href="http://www.kelloggcompany.com/" target="_blank">Kellogg</a> product being sold under the Morningstar Farms brand. I&#8217;ll admit &#8211; I was surprised to find it was a Kellogg product. They&#8217;ve done a good job of giving it a non-Kellogg look with branding and packaging that has a more natural and down-home style.</p>
<p>Two thumbs up from me on this product. For you meat-eaters out there, trust me, I was a skeptic too, these Chipotle Black Bean Burgers are the real deal. Load &#8216;em up with salsa, guacamole, avocado and cheese to accent the southwest flavor. While these burgers won&#8217;t convert me into full-time vegetarian, they will definitely remain a favorite in our household until someone can top them.</p>
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		<title>Functional Fitness and The Inner Circle Gym</title>
		<link>http://brianvertrees.com/2010/05/25/functional-fitness-and-the-inner-circle-gym/</link>
		<comments>http://brianvertrees.com/2010/05/25/functional-fitness-and-the-inner-circle-gym/#comments</comments>
		<pubDate>Wed, 26 May 2010 04:31:09 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[active]]></category>
		<category><![CDATA[functional fitness]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=272</guid>
		<description><![CDATA[Yesterday I had another fantastic workout at The Inner Circle Gym, and because my muscles are telling me how much they enjoyed that workout I figured it was as good a reason as any to write a quick blog post about functional fitness.
But before I digress too much, a little background information might help. If [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">Yesterday I had another fantastic workout at <a href="http://www.theinnercirclegym.com/">The Inner Circle Gym</a>, and because my muscles are telling me how much they enjoyed that workout I figured it was as good a reason as any to write a quick blog post about functional fitness.</p>
<p style="text-align: justify;">But before I digress too much, a little background information might help. If you haven&#8217;t heard of <a title="Crossfit" href="http://www.crossfit.com/" target="_blank">Crossfit</a>, or functional fitness style workouts, you soon will.  In a nutshell, functional fitness gyms focus on variety and intensity without the use of any machine weights. Instead, you end up doing pull-ups, working with medicine balls, hitting a sledge hammer against a massive truck tire, flipping truck tires, pulling sleds with weight on them, lunges, squats, and a variety of other movements that are “functional” in style.</p>
<p style="text-align: justify;">Over the last five years these types of gyms have exploded in popularity, with more than 2,000 popping up across the county.  Initially targeting professionals whose jobs require stamina and endurance (i.e. firefighters, SWAT teams, military, etc.), these gyms have also attracted everyday athletes who, like me, have become bored with the standard gym experience (sounds like another intersection of business and life – hence the popularity).</p>
<p style="text-align: justify;">The Inner Circle Gym opened in Wenatchee in April 2009, and was the first functional fitness gym in the valley.  I have to be honest – it’s awesome. My workouts are shorter, more intense and most importantly, more fun! Yes, I said it. Fun. : )</p>
<p style="text-align: justify;">For instance, here was yesterday’s workout that made me so sore today.  Adam Vognild, one of The Inner Circle Gym owners put this workout together. We did each of the items listed below for 3 minutes, with a one minute break in between. So in twenty minutes, we maxed out our reps at each “station.”</p>
<ul style="text-align: justify;">
<li>Sit-ups</li>
<li>Pull-ups</li>
<li>Sandbag get-ups (take a 35lb sand bag on your shoulder, lay down, and get up, back down, up etc.)</li>
<li>Air squats</li>
<li>Burpee’s</li>
</ul>
<p style="text-align: justify;">That’s it. Nothing fancy, but boy am I sore. The cool part is, tomorrow I’ll go in and mix it up with a completely different workout. Efficient, effective and fun. You gotta love that.</p>
<p style="text-align: justify;">If you are interested to learn more, check out these links:</p>
<p style="text-align: justify;">The Inner Circle Gym Website – <a href="http://www.theinnercirclegym.com/">www.theinnercirclegym.com</a></p>
<p style="text-align: justify;">Wenatchee World Article &#8211; <a title="Wenatchee World Article on The Inner Circle Gym" href="http://www.wenatcheeworld.com/news/2009/dec/16/at-this-gym-they-dont-have-no-ellipticals-pal/" target="_blank">At this gym, they don’t have no ellipticals, pal</a></p>
<p style="text-align: justify;">WSJ Article &#8211; <a title="Fitness as a Full-Time Pursuit" href="http://online.wsj.com/article/SB10001424052748703837004575013350262520066.html?mod=WSJ_Small%20Business_IndustryNews" target="_blank">Fitness as a Full-Time Pursuit</a></p>
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		<title>All Good Things Start With The Letter B</title>
		<link>http://brianvertrees.com/2010/04/23/all-good-things-start-with-the-letter-b/</link>
		<comments>http://brianvertrees.com/2010/04/23/all-good-things-start-with-the-letter-b/#comments</comments>
		<pubDate>Sat, 24 Apr 2010 05:42:18 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=264</guid>
		<description><![CDATA[Hard to believe my last post was back in February. Why haven&#8217;t I posted recently . . . well, over the last two months we&#8217;ve experienced the emotional high from our son&#8217;s first birthday and the emotional low from the death of a good family friend. So in the process of trying to keep up at work, keep [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">Hard to believe my last post was back in February. Why haven&#8217;t I posted recently . . . well, over the last two months we&#8217;ve experienced the emotional high from our son&#8217;s first birthday and the emotional low from the death of a good family friend. So in the process of trying to keep up at work, keep some semblance of home life organized, and simply keep it together mentally I&#8217;ve had to re-prioritize where my energy was going.</p>
<p style="text-align: justify;">I have no regrets. Life is too short. That&#8217;s why my only message and reason for this post is to look at your life, and make sure you are making memories and making a difference. Don&#8217;t waste time on distractions &#8211; focus on what is most important.  The question, &#8220;In ten years, will you regret X decision&#8221; is so true.</p>
<p style="text-align: justify;">And how does the title of this post tie in? Because this title describes a memory maker for me that I want to share with you. Our son&#8217;s favorite word is &#8221;buh.&#8221; Additionally, he has a whole series of favorite things that stem from &#8220;buh:&#8221; balloon, bee, ball, blue (for blueberry).  I love it.  I&#8217;ll never forget the joyful &#8221;buh&#8217;s&#8221; he says daily right now as he points them around the house.  We all could use a little more &#8220;buh&#8221; in our life &#8211; they&#8217;re a good thing!</p>
<p style="text-align: justify;"><a href="http://brianvertrees.com/wp-content/uploads/2010/04/Langley-and-his-ballon.jpg"><img class="aligncenter size-full wp-image-267" title="Langley and his ballon" src="http://brianvertrees.com/wp-content/uploads/2010/04/Langley-and-his-ballon.jpg" alt="" width="428" height="450" /></a><a href="http://brianvertrees.com/wp-content/uploads/2010/04/Langley-and-his-ballon.jpg"></a></p>
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		<title>Disconnect Your Cable And Create More Time</title>
		<link>http://brianvertrees.com/2010/02/25/disconnect-your-cable-and-create-more-time/</link>
		<comments>http://brianvertrees.com/2010/02/25/disconnect-your-cable-and-create-more-time/#comments</comments>
		<pubDate>Fri, 26 Feb 2010 04:16:20 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[cable]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[tv]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=39</guid>
		<description><![CDATA[At some point in your life you’ve probably seen the bumper sticker &#8220;Kill Your TV” – well, really I think a new version should come out that says “Drop Cable.” Here&#8217;s why.
Over two years ago Brianne and I decided to end our cable subscription and sell our TV. And so it was that my sweet [...]]]></description>
			<content:encoded><![CDATA[<p>At some point in your life you’ve probably seen the bumper sticker &#8220;Kill Your TV” – well, really I think a new version should come out that says “Drop Cable.” Here&#8217;s why.</p>
<p>Over two years ago Brianne and I decided to end our cable subscription and sell our TV. And so it was that my sweet 19&#8243; TV/VCR combo that I bought in college moved on to a better, more loving home.</p>
<p>I have to admit, I was a bit more skeptical than Brianne about how we&#8217;d fair without our 19” boob tube.  Thoughts like &#8220;what about major sporting events, what about staying current with news, or what about just staying current with trends in general?&#8221; all ran through my brain. </p>
<p>Despite the hesitancy, the desire to create more time doing things won out over keeping our TV. We only had so much time in a day, and we realized it was way too easy to turn on the television set and let the evening go by.  Amazingly, the withdrawals didn&#8217;t last long once the TV was gone.  When you actually unplug your TV and it&#8217;s not an option, it&#8217;s easier than you might think to fill your time.</p>
<p>For more than a year we had no TV in the house. We instantly created more free time which allowed us to stay ahead on chores, get outside more, and in general communicate more. And when we got an itch to watch a show, we jumped online and watched it without commercials.  The beauty of this is we could watch it when the time was best for us (rather than us fitting our schedule around the show).</p>
<p>About a year ago we ended up buying another TV (a 42” flat screen), but its only purpose was for movies; we still have no cable. Even with this addition, our time in front of the TV is significantly less than what it used to be because we dictate what we watch and when we watch it.</p>
<p>If you are finding it hard to get everything done in your life – try disconnecting your cable. You’ll save some money and instantly create free time you can use for whatever else is most important to you.</p>
<p>And to bring this full circle and add a marketing perspective, this is one of those areas of life that is a true intersection for businesses. Digital online media is reshaping how we consume information. I have no doubt that in the future cable TV as we know it today will converge with broadband and the majority of consumers will view most if not all of their cable content online. It’s already beginning as TV’s are now being sold that can connect direct with Netflix, YouTube etc.</p>
<p>At the end of the day each of us will still be responsible for how much TV we consume, but for those of us who want to be specific about when and where we watch it, we’ll have even greater flexibility.</p>
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		<title>DeStorm Wins Get Crackin&#8217; Pistachio Contest</title>
		<link>http://brianvertrees.com/2010/01/30/destorm-wins-get-crackin-pistachio-contest/</link>
		<comments>http://brianvertrees.com/2010/01/30/destorm-wins-get-crackin-pistachio-contest/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 20:05:46 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[get crackin']]></category>
		<category><![CDATA[Paramount Farms]]></category>
		<category><![CDATA[pistachios]]></category>
		<category><![CDATA[wonderful pistachios]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=220</guid>
		<description><![CDATA[Back in November I had a post entitled &#8220;Nuts for Pistachios&#8221; where I wrote about the advertising push by Paramount Farms to promote their Wonderful Pistachios. In addition to doing nationwide TV spots, they held a contest asking folks to do their own advertisement on how they crack open pistachios. They recently announced the winner, and so I [...]]]></description>
			<content:encoded><![CDATA[<p>Back in November I had a post entitled &#8220;<a title="Nuts for Pistachios" href="http://brianvertrees.com/2009/11/24/nuts-for-pistachios/" target="_blank">Nuts for Pistachios</a>&#8221; where I wrote about the advertising push by <a title="Paramount Farms" href="http://www.paramountfarms.com/home/" target="_blank">Paramount Farms </a>to promote their <a title="Get Crackin Website" href="http://www.getcrackin.com/" target="_blank">Wonderful Pistachios</a>. In addition to doing nationwide TV spots, they held a contest asking folks to do their own advertisement on how they crack open pistachios. They recently announced the winner, and so I thought I&#8217;d post it here. Singer/musician DeStorm Power from Brooklyn, NY took home $25,000 for creating the below video:</p>
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<p>Of the video entries Paramount posted on the GetCrackin&#8217; website, this was the one I personally voted for. It has a fresh sound and a positive vibe that fits nicely with how Paramount is trying to brand their Wonderful Pistachios (i.e. healthy, fun to eat, etc). Nice work DeStorm! Who would have thought ten years ago a company could post a contest like this, and get this kind of result back. Fantastic. For more on DeStorm, check out his <a title="DeStorms YouTube Channel" href="http://www.youtube.com/user/DeStorm" target="_blank">YouTube channel </a>or follow him on <a title="DeStorm on Twitter" href="http://twitter.com/DeStorm" target="_blank">Twitter</a>.</p>
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		<title>The 45 Million Year Old Beer</title>
		<link>http://brianvertrees.com/2010/01/21/the-45-million-year-old-beer/</link>
		<comments>http://brianvertrees.com/2010/01/21/the-45-million-year-old-beer/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 06:16:32 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Fossil Fuels Beer]]></category>
		<category><![CDATA[Stories]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=212</guid>
		<description><![CDATA[If the title of this post made you curious enough to want to learn more, than I&#8217;m on track to explaining why good marketing requires excellent story telling. If you run a business and don&#8217;t have a unique story that helps shape your customers experience, than you are missing an easy win to generating new leads and keeping existing [...]]]></description>
			<content:encoded><![CDATA[<p>If the title of this post made you curious enough to want to learn more, than I&#8217;m on track to explaining why good marketing requires excellent story telling. If you run a business and don&#8217;t have a unique story that helps shape your customers experience, than you are missing an easy win to generating new leads and keeping existing customers.  In my experience, this is one of the most often missed areas of business marketing. Every company has a story behind it; all it takes is some effort to hone the story so that it resonates with others.</p>
<p><a title="Fossil Fuels Brewing Company" href="http://www.fossilfuelsbrewingco.com/" target="_blank">Fossil Fuels Brewing Co.</a> has one of the more interesting stories I&#8217;ve read about in a long time. Dr. Raul Cano from Cal Poly, San Luis Obispo, CA was able to crack open a 45 million year old piece of amber, and literally bring back to life the dormant microorganisms inside. In analyzing the microorganisms, he realized one of them was the yeast brewer&#8217;s use for beer (also known as <em>Saccharomyces </em>for you Jeopardy die-hards out there<em>)</em>. When Dr. Cano connected with master brewer Peter Hackett to professionally test the yeast in a real brewery, what they found was astonishing. The yeast acted like no other yeast Hackett had ever seen. An article in <em>Wired</em> (<a title="Wired" href="http://www.wired.com/science/discoveries/magazine/17-08/ff_primordial_yeast?currentPage=1" target="_blank">Amber Ale: Brewing Beer From 45-Million-Year-Old Yeast</a> by Erin Biba, 7/20/09) describes what happened during their first test:</p>
<blockquote><p>Hackett combined the yeast with all the other ingredients that make up his popular <a href="http://www.stumptown.com/taps/rat.html">Rat Bastard</a> pale ale recipe, so he could easily taste its distinguishing characteristics. During the brewing, the ancient yeast&#8217;s behavior was unusual, to say the least. &#8220;It ferments violently at the start,&#8221; Hackett says, &#8220;then it falls out of suspension and the beer becomes almost clear.&#8221; From a brewer&#8217;s perspective, its behavior was schizophrenic: It began like a yeast used in ales, floating at the top. Then it began to act like yeast used in slow-fermenting lagers, settling to the bottom of the tank but not going dormant.</p>
<p>Normally, Hackett ends the primary fermentation process by &#8220;crashing the tank&#8221;—lowering the temperature to shock the yeast into dormancy. But that didn&#8217;t work on Cano&#8217;s yeast. &#8220;It was just sitting on the bottom and nibbling on the sugar like a couch potato,&#8221; Hackett says. A strain that had survived 45 million years in suspended animation was not about to go quietly.</p>
<p>Hackett was prepared to pour the batch down the drain if it tasted awful. But he discovered that the flavor of the resulting ale was unique, and not in a bad way. It was light and crisp with a citrusy, gingery tang. It was definitely worth exploring further.</p></blockquote>
<p>Amazing. So not only is the yeast that makes this beer 45 million years old, but it acts like no other yeast we know of today. If you enjoy a nice ale every now and then, how can you not want to try a Fossil Fuels beer?</p>
<p>That&#8217;s the power of great story telling. It evokes an emotion inside of people that makes a connection. For Fossil Fuels Brewing, the initial connection is curiosity (which is great as curiosity is probably one of the strongest emotions to incite a purchase from customers). But here&#8217;s something else to keep in mind &#8211; even if the yeast wasn&#8217;t 45 million years old, there is a second story that can be told, and that&#8217;s how the yeast reacts so differently than any other yeast around. While most brewers might analyze this from only a brewing standpoint, from a marketing perspective it&#8217;s a differentiating factor that a great story could be based on (you could call it &#8216;Coaster Ale&#8217; to highlight the up-and-down fermenting process it experiences before it&#8217;s ready).</p>
<p>So what&#8217;s your story? Every business has one. While yours might not be as shocking as a 45 million year old beer, it could be as simple as a unique business process you&#8217;ve developed that makes the customer experience even more enjoyable. If you can&#8217;t articulate the story, that&#8217;s where someone with a marketing background can help. Reach out to them and work together to craft a story that you&#8217;re proud to tell.</p>
<p>As soon as I&#8217;m able to get my hands on a Fossil Fuel beer, I&#8217;ll do a follow-up post on my thoughts. If you&#8217;ve tried it, I&#8217;d love to hear your thoughts (along with where you purchased it!).</p>
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		<title>Top Airline Twitter Accounts</title>
		<link>http://brianvertrees.com/2009/12/31/top-airline-twitter-accounts/</link>
		<comments>http://brianvertrees.com/2009/12/31/top-airline-twitter-accounts/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 07:08:49 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Communications]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[alaska airlines]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=190</guid>
		<description><![CDATA[A couple months ago I noticed Alaska Airlines had a Twitter account, and it got me wondering how airlines were using Twitter. Being an active Twitter user myself, I can see lots of reasons why airlines should be all over this new medium.  First and foremost, its a great way for an airline to connect with [...]]]></description>
			<content:encoded><![CDATA[<p style="TEXT-ALIGN: justify">A couple months ago I noticed <a title="Alaska Airlines" href="http://www.alaskaair.com" target="_blank">Alaska Airlines </a>had a <a title="Alaska Airlines Twitter Account" href="http://twitter.com/AlaskaAir" target="_blank">Twitter account</a>, and it got me wondering how airlines were using Twitter. Being an active Twitter user myself, I can see lots of reasons why airlines should be all over this new medium.  First and foremost, its a great way for an airline to connect with tech-savvy travelers instantly (answer questions, respond quickly to complaints, etc.). Further, it&#8217;s another way to build customer loyalty via special deals, traveler stories and even funny pictures.</p>
<p style="TEXT-ALIGN: justify">All that said, I thought it&#8217;d be interesting to see how the top airlines stack up in regards to their Twitter efforts. I did a quick summary (perhaps called a TwitSum? ; ) of the number of followers, number of tweets etc.  Further, I included the number of destinations served as well as the fleet size of each airlines to provide a little perspective. All of the below Twitter stats were taken on 11/23/09:</p>
<p style="text-align: center;"><img class="size-full wp-image-191 aligncenter" title="Airline Twitter Stats" src="http://brianvertrees.com/wp-content/uploads/2009/11/Airline-Twitter-Stats.JPG" alt="Airline Twitter Stats" width="570" height="289" /></p>
<div class="mceTemp mceIEcenter" style="TEXT-ALIGN: justify">As you can see, <a title="JetBlue" href="http://www.jetblue.com" target="_blank">JetBlue </a>dominates based on the number of <a title="Jet Blue Twitter Account" href="http://twitter.com/JetBlue" target="_blank">followers</a>. I was amazed that they had such a huge following, especially relative to their fleet size. While it&#8217;s safe to assume their target demographic fits Twitter (i.e. tech savvy internet shoppers looking for value flight prices for work and/or pleasure), which suggests they&#8217;d be more apt to have a larger following, I think how they are tweeting is also making the difference.  If you look at how they tweet, you get a great example of this new medium done right. Fewer tweets (look at their total tweets to that of Southwest), more personal responses, and fun promotions to spur interest.</div>
<div class="mceTemp mceIEcenter" style="TEXT-ALIGN: justify"> </div>
<div class="mceTemp mceIEcenter" style="TEXT-ALIGN: justify">So what goes into Tweeting for an airline? Since I&#8217;m a regular Alaska Airlines customer, I thought I&#8217;d reach out to them and so I connected with <a title="Elliott Pesut on Twitter" href="http://twitter.com/elliottp" target="_blank">Elliott Pesut</a>, one of Alaska&#8217;s official Twitter managers. A big thanks to Elliott for taking time out to answer the below questions &#8211; much appreciated. Below is a summary of his responses:</div>
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<p>BV: How fast did you reach your current level of followers at 13,440, and how long has Alaska had a twitter account?</p>
<p>EP: We&#8217;ve focused on growing our account organically over time &#8212; listening to what people had to say, answering questions and offering help where we could. We established our account in December of 2008, but didn&#8217;t actively start tweeting until February of 2009. Our account really took off when Mt. Redoubt (a volcano near Anchorage) erupted in March. We used Twitter as a way to update our Customers on what was happening; when the hub was open and closed.</p>
<p>We were blown away at how appreciative everyone was for the near real-time updates. It helped them make more informed decisions about their travel. It also helped us decrease calls to our call centers. With Twitter, we can answer lots of people&#8217;s questions with one tweet &#8212; pretty great resource, if you ask me.</p>
<p>BV: What metrics do you guys track to guage the success of Alaska&#8217;s Twitter account?</p>
<p>EP: We track lots of things &#8212; number of mentions, what % of those mentions are positive/negative/neutral, the number of retweets, etc. We also track Customer Service issues. Twitter is a great listening post. It&#8217;s easy to see what people are saying about our brand.</p>
<p>BV: What types of Twitter-centric promotions have been most successful?</p>
<p>EP: Contests and fare sales are very popular. Everyone loves a contest. We&#8217;ve also hosted several aviation themed events &#8212; those have proven to be exceptionally popular. Often selling out in under a minute.</p>
<p>BV: In your mind, what is the biggest positive of Alaska being on Twitter?</p>
<p>EP: We can talk to our Customers in near real-time, listen to what they&#8217;re saying and participate in the online conversation. Customers love when a company is proactive in addressing their concerns.</p>
<p style="TEXT-ALIGN: justify">If anyone doubts Twitter&#8217;s impact on business and communication, I think Elliott&#8217;s comment regarding giving real-time updates en masse and reducing call volumes puts that to rest. While Twitter can&#8217;t reach your entire customer base, it can reach a very active portion of it and ultimately drive sales (or reduce complaints = saving money).  In 2010 I&#8217;ll come back to this topic as I&#8217;ll be curious to see what changes over the next year with Twitter and the airline industry.  In the meantime, if you&#8217;d like some additional analysis on airline Twitter usage, check out this blog post by <a title="Brian Solis Airline Twitter Analysis" href="http://www.briansolis.com/2009/10/twitter-trends-airline-hotlist-august-2009/" target="_blank">Brian Solis</a>.</p>
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		<title>Nuts for Pistachios</title>
		<link>http://brianvertrees.com/2009/11/24/nuts-for-pistachios/</link>
		<comments>http://brianvertrees.com/2009/11/24/nuts-for-pistachios/#comments</comments>
		<pubDate>Wed, 25 Nov 2009 06:35:29 +0000</pubDate>
		<dc:creator>Brian Vertrees</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[get crackin']]></category>
		<category><![CDATA[Paramount Farms]]></category>
		<category><![CDATA[pistachios]]></category>
		<category><![CDATA[wonderful pistachios]]></category>

		<guid isPermaLink="false">http://brianvertrees.com/?p=135</guid>
		<description><![CDATA[

For nearly six years now I&#8217;ve had the honor (and yes, I do feel it&#8217;s an honor) to work within the produce industry for an amazing company (Stemilt Growers &#8211; home of world famous apples, pears, cherries, peaches, nectarines and blueberries). Every year the industry comes together for it&#8217;s annual Fresh Summit trade show sponsored by the Produce Marketing Association. [...]]]></description>
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<div class="mceTemp">For nearly six years now I&#8217;ve had the honor (and yes, I do feel it&#8217;s an honor) to work within the produce industry for an amazing company (<a title="Stemilt Growers, Inc." href="http://www.stemilt.com" target="_blank">Stemilt Growers</a> &#8211; home of world famous apples, pears, cherries, peaches, nectarines and blueberries). Every year the industry comes together for it&#8217;s annual Fresh Summit trade show sponsored by the <a title="Produce Marketing Association" href="http://www.pma.com/">Produce Marketing Association</a>. In October, more than 19,000 individuals within the produce industry converged on Anaheim, CA to check out the latest in new produce, new marketing techniques, new packaging ideas, etc.  It was an amazing convention where the best of the industry was showcased.</div>
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<div id="attachment_143" class="wp-caption alignright" style="width: 235px"><img class="size-medium wp-image-143  " title="Pistachios 1" src="http://brianvertrees.com/wp-content/uploads/2009/11/Pistachios-1-225x300.jpg" alt="New &quot;Wonderful Pistachios&quot; packaging &amp; dusplay in Safeway" width="225" height="300" /><p class="wp-caption-text">New &quot;Wonderful Pistachios&quot; packaging and display in Safeway</p></div>
<p>One of the items announced at the show was a marketing / advertising push to promote pistachios by <a title="Paramount Farms" href="http://www.paramountfarms.com" target="_blank">Paramount Farms</a> called <a title="Get Crackin'" href="http://www.getcrackin.com/" target="_blank">Get Crackin&#8217;</a>.  What made the announcement especially noteworthy was the scale in which they were going to promote pistachios. The first element of the plan was TV ads that use humor to create interest and awareness in a nut that most people don&#8217;t think a lot about.  Secondly, they developed sleek packaging that has a premium look and highlights the health aspects of pistachios. The third component incorporated social media via a <a title="Get Crackin on Twitter" href="http://twitter.com/getcrackin" target="_blank">Twitter page</a>, <a title="Get Crackin on Facebook" href="http://www.getcrackin.com/be-a-friend/" target="_blank">Facebook page</a>, and <a title="Get Crackin' Blog" href="http://www.getcrackin.com/topics/news/" target="_blank">blog</a>. To leverage their TV spots with their online social media presence, they also tied in a <a title="Get Crackin Video Contest" href="http://www.getcrackin.com/contest/" target="_blank">video contest </a>for consumers to come up with their own content to show how they &#8220;crack open a pistachio.&#8221;</p>
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<div>Total price tag for the TV ads, new packaging design, online efforts and contest: $15 million.</div>
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<div>Not bad for some pistachio growers eh?  While there are definitely skeptics out there regarding whether or not the ROI will be there &#8211; I have to give Paramount Farms a hand for going big.  In a category that doesn&#8217;t get any news, they created a buzz that is unique and has as deep of a reach as you could ask for given their dual efforts via TV and social media (I&#8217;m not sure if they did any print ads &#8211; but I&#8217;m assuming at some level they have). </div>
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<p>
<div>In the short term this is definitely a win for Paramount for two main reasons:</div>
<ol>
<li>Paramount is making Pistachios new again.  Just like aviation sunglasses coming back into style, they&#8217;re bringing back a fresh product that hasn&#8217;t been thought of in a while, and making it stylish, healthy, and interesting.  Great stuff.</li>
<li>In addition to getting consumers excited, Paramount did a great job of creating interest and buzz with retailers.  Without the retailer&#8217;s buy-in you can&#8217;t do a thing, but if they believe in what your doing, you&#8217;ve got your avenue for additional sales.  The picture above is the display our local Safeway store did for the new Wonderful Pistachios &#8211; but in the last month I&#8217;ve been to quite a few Safeway&#8217;s throughout Washington state, and this was a small one compared to what I saw elsewhere. When was the last time you saw a pistachio display this big in stores?</li>
</ol>
<div>And I should note &#8211; their promotion intrigued me enough that I was compelled to buy my first ever bag of pistachios.  Until this campaign if I had a hankering for nuts, I&#8217;d go with plain, unsalted peanuts.  Never had a pistachio in my life up until today, and definitely didn&#8217;t realize they were that healthy.  Two thumbs up from this new pistachio convert - I&#8217;ll be buying more in the future.</div>
<p>
<div>In the days to come. Paramount will need to keep reinventing ways to spread the good news about their Wonderful Pistachios (isn&#8217;t that the never ending focus of marketing &#8211; continually creating touch points with the end consumer?). Given their fresh approach to promoting pistachios with this campaign, I have a feeling we&#8217;ll be seeing some fun things from this group in the future. I also have a feeling they will be successful at moving the dial with their brand of Wonderful Pistachios as well as the pistachio category as a whole.</div>
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<p>
<div>And just a quick reminder &#8211; if you want in on that video contest you have until 11/29/09 to show how you crack open your pistachios &#8211; $25,000 is up for grabs!</div>
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